You can order via our website, phone, WhatsApp, Swiggy/Zomato, or by visiting us in store. For repeat or recurring orders (office snacking, monthly gifting, festive seasons), reach out on WhatsApp or call to set up an arrangement. For bulk or corporate orders, fill the Bulk Order Enquiry Form or call/WhatsApp us, our team will guide you on products, customisation, and delivery.
Since all products are freshly prepared, modifications or cancellations must be requested immediately after placing your order with your Order ID.

Contact us within 24–48 hours of receiving your order with your Order ID, a description of the issue, and relevant photos. You can call us or reach us on WhatsApp. Since our sweets and snacks are freshly made and perishable, returns are not standard, but if your order arrives damaged, incorrect, or incomplete, contact us within 24 hours of delivery and we'll make it right, no questions asked.

We'd love to collaborate! Use the Media Query option on this page and share details about your publication, platform, audience, or campaign brief. Our PR team will get back to you with everything you need

Absolutely! Standard orders come in premium branded boxes and tins. You can also choose gift hampers, decorative boxes, or festive tins. For custom flavour combinations, dietary preferences (sugar-free, nut-free), or branded packaging, reach out 7–10 days in advance. Personalised message cards can be included with any order, perfect for birthdays, celebrations, or corporate gifting. Not sure what to pick? Call us at  9648415027  for a free guided consultation.

Yes, we ship internationally through our International Shop. For queries about product availability, shipping timelines, duties, or placing a large international order, please email us at info@neelkanthsweets.com and mention your country of delivery.